Cutting Truck Rolls with AI: Faster Fixes, Real Savings

This is an example of an agentic “no-truck-roll coach” that uses remote diagnostics, smarter scheduling, AI decisioning, and first-time-fix (FTF) guidance to reduce on-site visits. Powered by CPE telemetry, ticket history, inventory, and telematics, the system gives agents explainable recommendations with controls. A 15% dispatch reduction can avoid ~1,800 rolls and ~$720k/month, with higher FTF boosting savings and CSAT while cutting miles/CO₂.