Design Leadership: UX, Research & Service Design

Design leadership isn’t just about pushing pixels—though I stay close to the craft and can use AI tools to move from idea to high-fidelity fast. It’s about leading teams from ambiguity to alignment, bringing executives and cross-functional partners together, and putting the right practices in place to accelerate progress.

Recent projects across design, strategy, research & AI.

Design Consulting:
Operations Pilot

UX Design:
Retail Operations

Management:
Research Planning

Workshop:
Retail, Cross-Channel

Research:
Workplace Strategy

UX Design:
Benefits & Payroll

Scenario Design:
Wealth Management

Workshop:
AI-Agents

Research:
Visualizing Journeys

AI Consulting:
Process Modernization

Prototype:
Telco, Installs

Prototype:
Finance, Credit Memos

In addition to Product Design Leadership, I’ve also helped run & grow multiple design consulting businesses. Take a look.