Not that I knew it at the time, but going into User Experience turned out to be a great career move. I’ve always thought there would be job security with the number of new technologies and devices that will need designing – think of everything that will have a “screen” in the future. Who’s designing for these screens? Who’s creating the interactions, workflows, graphics? That would be us!
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Last week me and Stephen Thomas presented to our company’s UXC Luncheon. This is a quarterly event open to all the different User Experience groups in the company. Our topic was upcoming trends in Design and technology. This is actually the fifth time I’ve presented a presentation like this one, starting back in 2005. While some trends are still developing, there are some new and interesting things that will shape the years to come.
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Ever since 2007 Twitter has been the buzz. But why? Great company? Innovative technology? No, I think it’s because they didn’t really invent a new technology, they invented a new communication method. One that’s becoming as standard as using a phone, or a replacement to email. Twitter has the promise to be the next chapter in ways humans communicate. Twitter is the internet at its full potential.
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Big (D)esign has come and gone. I was fortunate to be part of the planning team that put this successful (yes, I can now call it that now ;-) conference. Over the past months, I was able to see behind the scenes of the conference: event planning, sponsorship, contacting speakers, scheduling, logistics – and got to play a part in many of these activities. It was great to see people from UPA, Dallas Refresh, and IxDA (among others) come together to put this together – that and the 500+ people who ended up attending!
User Experience Groups within a large organization are all a little different. We have multiple UX groups here were I work, and I’ve either read about or talked to people from a wide assortment of large companies. This has the disadvantage of diluting the idea of a UX Group to the outside world. What do you do? How do you work? What tasks does your group perform? To help everyone understand In-house UX Groups better, I’ve broken down the 7 areas of focus – where I see every group having varying degrees of commonality.
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I personally think prototyping is the way to go when creating a new software product (or any product really). You get to “blueprint” out how something is going to work, how the pieces fit together, and how it will really work once launched. I think most people are sold on the concept, so it’s a matter of how to build this close-to-real product that you can test with your user base. Do you use paper? Mock-ups? Tools like iRise and Axure, or get real and build a non-functioning ready to reuse front-end?
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Last month I gave a talk here at our Customer Experience University about what I call “Emerging Interface Patterns”. Very often we get buried in day-to-day work and miss out on new experiences, new things that are going on in interaction design just pass us by. This is tragic for those who don’t take the time to stop smell the pixels ;-) Everyone should be paying attention because these new experiences are great creative stimulus for innovative ideas.
