Comments on: Explaining User Experience http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/ Jeremy Johnson writes about User Experience, Design, technology, mobile, and all things the Internet. He also enjoys art, photography, travel, and gaming. This is his home on the Internet. Mon, 15 Feb 2010 01:57:35 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: UExperience.cn » Blog Archive » 用户体验的“宇宙” http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-3235 UExperience.cn » Blog Archive » 用户体验的“宇宙” Sat, 14 Apr 2007 12:01:25 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-3235 [...] 　　Jeremy Johnson在他的Blog里对用户体验进行了一些解释，在经得Jeremy的同意后，我把“他对用户体验的看法  ”的主要部分翻译成了中文。请允许我翻译成“宇宙”，可能用户体验还会有更多的“行星”参与到其中。 　　 　　本图版权归JeremyJohnson所有 　　 [...] [...] 　　Jeremy Johnson在他的Blog里对用户体验进行了一些解释，在经得Jeremy的同意后，我把“他对用户体验的看法  ”的主要部分翻译成了中文。请允许我翻译成“宇宙”，可能用户体验还会有更多的“行星”参与到其中。 　　 　　本图版权归JeremyJohnson所有 　　 [...]

]]> By: Who feeds an experience? http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-2896 Who feeds an experience? Fri, 06 Apr 2007 20:12:02 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-2896 [...] Awhile back I posted my “Universe of User Experience“, where I wanted to show all the pieces that needed to come together to create a great experience. This was very helpful in educating people on what User Experience was and why all the pieces were necessary. But this did not address the issue of explaining the roles of the people doing this work… So, who feeds these experiences? [...] [...] Awhile back I posted my “Universe of User Experience“, where I wanted to show all the pieces that needed to come together to create a great experience. This was very helpful in educating people on what User Experience was and why all the pieces were necessary. But this did not address the issue of explaining the roles of the people doing this work… So, who feeds these experiences? [...]

]]> By: Ukas lenker 09.02.2007 hos IAllenkelhet - Fagblogg om brukervennlighet skrevet av NetLife Research http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-2279 Ukas lenker 09.02.2007 hos IAllenkelhet - Fagblogg om brukervennlighet skrevet av NetLife Research Fri, 09 Feb 2007 21:00:49 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-2279 [...] Enda ein modell som forsøker å forklare brukeropplevelse-landskapet [...] [...] Enda ein modell som forsøker å forklare brukeropplevelse-landskapet [...]

]]> By: Gene http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-2240 Gene Mon, 05 Feb 2007 23:48:27 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-2240 Hi Jeremy, I like the diagram and especially the baseball card. Maybe you've seen this similar diagram floating around: http://www.interactionary.com/files/disciplines_radial.gif (It's a bit older but it covers some of the same ground as your's and Peter's). Hi Jeremy,

I like the diagram and especially the baseball card.

Maybe you’ve seen this similar diagram floating around: http://www.interactionary.com/files/disciplines_radial.gif (It’s a bit older but it covers some of the same ground as your’s and Peter’s).

]]> By: 蒋晓磊的静默空间 » 博客文章 » [阅读]12月26日文章备读 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-1599 蒋晓磊的静默空间 » 博客文章 » [阅读]12月26日文章备读 Tue, 26 Dec 2006 02:25:53 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-1599 [...] Jeremy Johnson在他的Blog里对用户体验进行了一些解释，在经得Jeremy的同意后，我把“他对用户体验的看法  ”的主要部分翻译成了中文。请允许我翻译成“宇宙”，可能用户体验还会有更多的“行星”参与到其中。 [...] [...] Jeremy Johnson在他的Blog里对用户体验进行了一些解释，在经得Jeremy的同意后，我把“他对用户体验的看法  ”的主要部分翻译成了中文。请允许我翻译成“宇宙”，可能用户体验还会有更多的“行星”参与到其中。 [...]

]]> By: Jim http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-86 Jim Wed, 11 Oct 2006 10:07:39 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-86 Just a thought, lovely model, but, accessibility should be in 'designing the experience' rather than 'delivering the experience' IMHO. Accessibility is more than just how you do your front end coding, it goes hand in hand with Usability. Just a thought, lovely model, but, accessibility should be in ‘designing the experience’ rather than ‘delivering the experience’ IMHO.

Accessibility is more than just how you do your front end coding, it goes hand in hand with Usability.

]]> By: jeremy http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-32 jeremy Mon, 28 Aug 2006 14:21:36 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-32 Peter - I've seen your T-model many times before and have now added your blog to my feed reader :-) - Design Deliverables are what I call presentations and infographics used to explain different aspects of the project. Maybe it's visually showing clients user research, or the results of a usability assessment. I've found that being able to visually explain the process and results are a huge benefit and a skill not everyone has. - Anyone can apply Creative Thinking to a UX project, but again I think it's a acquired skill. You could also call it "out-of-the-box" thinking, not everyone excels at this, and some people are downright stuck in convention and avoid change. - Problem Framing is more about defining the real problem that needs to be solved. When a client comes to you with a need: "I need a new intranet", - is it they need a new intranet, or just a better way to communicate? - and if so, is a intranet the best solution. But, I do agree Project Management is closely tied everything in the "Defining the Problem" project phase. - I also agree Front-End Development does (and should) encompass many of the items in the "Delivering the Experience" area, but I broke them out because some resources know "Site-Development" but my not be versed in Accessibility and/or Flash Programming, etc. These are all different aspects creating the User Experience, but depending on the project one area may be more important then others. Example: developing an application for the blind would need a expert resource in Accessibility - not just a Front-End Developer. Peter – I’ve seen your T-model many times before and have now added your blog to my feed reader :-)

- Design Deliverables are what I call presentations and infographics used to explain different aspects of the project. Maybe it’s visually showing clients user research, or the results of a usability assessment. I’ve found that being able to visually explain the process and results are a huge benefit and a skill not everyone has.

- Anyone can apply Creative Thinking to a UX project, but again I think it’s a acquired skill. You could also call it “out-of-the-box” thinking, not everyone excels at this, and some people are downright stuck in convention and avoid change.

- Problem Framing is more about defining the real problem that needs to be solved. When a client comes to you with a need: “I need a new intranet”, – is it they need a new intranet, or just a better way to communicate? – and if so, is a intranet the best solution. But, I do agree Project Management is closely tied everything in the “Defining the Problem” project phase.

- I also agree Front-End Development does (and should) encompass many of the items in the “Delivering the Experience” area, but I broke them out because some resources know “Site-Development” but my not be versed in Accessibility and/or Flash Programming, etc. These are all different aspects creating the User Experience, but depending on the project one area may be more important then others. Example: developing an application for the blind would need a expert resource in Accessibility – not just a Front-End Developer.

]]> By: Peter Boersma http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/comment-page-1/#comment-31 Peter Boersma Sun, 27 Aug 2006 20:59:51 +0000 http://www.jeremyjohnsononline.com/2006/08/25/explaining-user-experience/#comment-31 Nice first try, Jeremy! It complements my own, higher-level T-model for user experience[1] nicely. I have a few questions about it: - what are the "Design Deliverables" you mention in the top-left corner? - are designers the only one who can apply Creative Thinging? - why isn't Problem Framing closer to the Project Management circle, as it's usually linked to keeping the scope right? - doesn't Front-End development encompass AJAX, DOM, CSS, and Flash programming? And maybe some more. But as I said: I like where this is going! [1] http://www.peterboersma.com/blog/2004/11/t-model-big-ia-is-now-ux.html Nice first try, Jeremy! It complements my own, higher-level T-model for user experience[1] nicely.
I have a few questions about it:
- what are the “Design Deliverables” you mention in the top-left corner?
- are designers the only one who can apply Creative Thinging?
- why isn’t Problem Framing closer to the Project Management circle, as it’s usually linked to keeping the scope right?
- doesn’t Front-End development encompass AJAX, DOM, CSS, and Flash programming?
And maybe some more. But as I said: I like where this is going!

[1] http://www.peterboersma.com/blog/2004/11/t-model-big-ia-is-now-ux.html

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